Terms of Service

Effective: May 7, 2026

These Terms of Service ("Terms") govern your access to and use of SimplyMow (the "Service"), operated by DJM Software LLC, a Michigan limited liability company doing business as SimplyMow ("we", "us", or "our"). By creating an account or using the Service, you agree to these Terms.

1. The Service

SimplyMow is a software-as-a-service platform for lawn care and landscaping businesses, providing tools for client management, scheduling, invoicing, payment processing, and crew coordination, including a companion mobile application for field crews.

2. Accounts and Eligibility

You must provide accurate information when registering and keep your credentials secure. You are responsible for all activity under your account. You must be at least 18 years old and authorized to bind any business you represent. The Service is offered solely to businesses located in the United States; by registering you represent that your business operates from the United States.

3. Subscriptions, Fees, and Payments

Subscription tiers. The Service is offered on Free and Pro tiers. Pro is billed monthly via Stripe at the price shown at sign-up. Subscriptions renew automatically until canceled. You may cancel at any time; cancellation takes effect at the end of the current billing period. Subscription fees are non-refundable except where required by law. For details, see our Refund Policy.

Fees on customer payments. When you collect payments from your customers through the Service, you authorize the following deductions from each transaction:

Stripe processing fees, currently 2.9% + $0.30 per successful card charge, set by Stripe and subject to change by Stripe.
A SimplyMow platform fee, currently 1% on the Free plan and 0% on the Pro plan.

Current fees are also reflected on our pricing page. We may change fees with notice as described in Section 12.

Refunds of customer payments. If you refund a customer payment through the Service, both the Stripe processing fee and the SimplyMow platform fee on that transaction are returned alongside the principal.

Chargebacks and disputes. You are responsible for the full amount of any chargeback or dispute initiated by your customer, plus any chargeback fees Stripe assesses on your account. The SimplyMow platform fee on the original charge is non-refundable in the event of a chargeback. You are responsible for submitting evidence and making any resolution decisions; we provide tooling to assist, but we do not represent you in disputes.

Other obligations. You are solely responsible for the accuracy of invoices, the legality of charges, and any sales tax obligations.

4. Stripe Connect

Payment processing is provided by Stripe and is subject to the Stripe Connected Account Agreement and Stripe Services Agreement. By using payment features you agree to those terms. We do not store full card numbers; payment credentials are tokenized by Stripe.

5. Your Content and Customer Data

You retain ownership of all data you upload (clients, properties, photos, invoices, etc.). You grant us a limited license to host, process, and display that data solely to operate the Service for you. You represent that you have the right to provide that data and to use the Service to communicate with the customers it identifies.

6. Acceptable Use

You agree not to: (a) reverse engineer or attempt to access the Service's source code; (b) interfere with or disrupt the Service; (c) use the Service to send spam or unsolicited communications; (d) upload malicious code; (e) violate any applicable law; or (f) use the Service to process payments for prohibited businesses under Stripe's policies.

7. Communications to Your Customers

The Service sends invoice and payment-related emails to your customers on your behalf, identifying your business as the sender. You are responsible for the accuracy of those communications and for compliance with anti-spam and consumer-protection laws (including CAN-SPAM and TCPA where applicable).

8. Termination

You may close your account at any time. We may suspend or terminate accounts that violate these Terms, fail to pay fees, or pose a risk to the Service or other users. Upon termination, your access will cease and we will delete or anonymize your data within a reasonable period, subject to legal retention requirements.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) USD $100. WE WILL NOT BE LIABLE FOR INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES.

11. Indemnification

You agree to defend, indemnify, and hold us harmless from any claim arising out of (a) your use of the Service, (b) your data or communications, or (c) your violation of these Terms.

12. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated by email or in-app notice. Continued use after changes take effect constitutes acceptance.

13. Governing Law

These Terms are governed by the laws of the State of Michigan, United States, without regard to its conflict-of-laws provisions. Any dispute will be resolved exclusively in the state or federal courts located in Oakland County, Michigan.

14. Contact

Questions about these Terms? Contact us at support@simplymow.com or by mail at:

DJM Software LLC d/b/a SimplyMow
2222 W. Grand River Ave, Ste A
Okemos, MI 48864
United States